Louisville Tile Training Courses

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Order Entry Level 1 (OE100)

After finishing this class user should understand how to key a basic order, from the Order Manager menu, and/or from shortcuts within the Navigator program. User will be able to identify system behaviors related to stocked material allocation, and ordering material in from vendor. Student should be able to use shipping calculator in tandem with order entry to identify material ETA’s as well as identify potential additional charges (depending on vendor). User will gain the basic understanding of order elements, including the order header, order status codes, and use of message lines for general communication to customer, supplier, or warehouse. User will also gain basic understanding of customer profiles and how it relates to payment and order policies.

Selection Sheet Manager Intro (SSM100)

This class is an overview of the Selection Sheet Manager program. Students will be able to identify selection sheet header elements and their roles. Students will be able to create selection sheets, search and add items, and be able to identify product details for the customer. Students will understand roles of individual header elements, 

Payment Processing/Omega (PMT100)

After review of material and virtual instruction, user should be able to understand the policies regarding credit card payments and identity verification. They should be aware of how to process payments on Omega (credit card/ACH) and should have knowledge of how to apply payments taken to the order in Navigator using Cash Register.

User will need to be shown how to process credit card payments in line with policy, as well as ACH E-check payments regarding policy and procedure.

User should already have basic knowledge of how to enter orders and adding message lines.

Sales Systems Intro (SAL100)

 This course will explain the function and uses of the Sales Portal application as it relates to account sales, maintenance, and management. 

This course will explain how to use the Sales Portal application to view customer information, related to file management, current marketing programs, and display types in customer showroom, for account management. Other features will be explained, including how to view current warehouse inventory, sales orders, invoices, and how to submit a pricing promo when needed. 

This program best lends itself to outside sales reps while touring customer facilities. 

Selection Sheet Manager II (SSM200)

Students taking this course should have already taken SSM 101 or have basic working knowledge of Selection Manager (SSM 101).

This course will explain how to print & distribute (email) selection sheets to customers and end-users without pricing or with correct pricing for the entity requesting the selection sheet.

This course will explain the steps involved to flipping a selection sheet to a reference in Navigator, that can then be processed into a live sales order.

Order Entry II (OE200)

After finishing this course, user should understand how to use Order Search filters to view and open previously processed orders by parameters offered in Order Manager. User should understand search features are useful to find orders by customer request and/or to update expired ship dates keyed by user. User will be able to edit an order to update information as needed, including ship dates. And, have a basic understanding of the importance of ship dates relating to material pulls, allocation, and inventory levels.

Order Entry III (OE300)

User should already have a basic understanding order entry, using message lines for communication and adding charges. After finishing this course, user will be able to enter a direct ship order completely and be able to acknowledge different order types. User should be able to obtain freight estimates through various freight distributors as needed.

User should fully understand the concept of using shipping calculator, and freight estimates as they pertain to order entry.

Sales Systems II (SAL200)

User should already have a basic understanding order entry, using message lines for communication and adding charges. After finishing this course, user will be able to enter a direct ship order completely and be able to acknowledge different order types. User should be able to obtain freight estimates through various freight distributors as needed.

User should fully understand the concept of using shipping calculator, and freight estimates as they pertain to order entry.

Warehouse Systems I (WHS100)

This course will cover two subjects and has been designed from a warehouse employee’s point of view pertaining to customer sales orders. This course will discuss order header details and sales order elements pertaining to the warehouse role and needs. Instruction will also include options for printing labels and packing lists.

Along with the sales order instruction, there will be an overview of the IWMS program. This overview will instruct users how to use IWMS Task Queue Manager, Outbound Dock Doors, and Operator Panel.

Warehouse Systems II (WHS200)

This course lends itself to the warehouse perspective. Instruction is focused on systems used in the warehouse department, pertaining to inventory analysis, and receiving. After review of this course material user will understand the basics of Inventory analysis, using the Inventory Inquiry menu. As well as, how to finite search details to trace inventory movements throughout the warehouse and/or shipped to customer. User will also be introduced to the systems used for receiving and posting receipts.

Commercial Quote Manager (CQM100)

After finishing this course the user should have an understand of how to use CQM and how it integrates with Navigator and Salesforce. User will learn to search and create job quotes, load products, add notes and distribute quotes.

Décor 24 (d24-100)

After completion of this course users will have an understand of the sign up process and password creation/resets for customers. They will also learn item search, order placement, along with the functionality offered within the various tabs.

DNav-bi/Radar (DNR-100)

Kerridge DNav-bi is a reporting tool that uses system data to run analysis’s on sales data as well as open orders, unprocessed orders, and purchase orders. This tool can also use comparison time frames to identify movements in any many areas of business. There is also a tremendous drilldown capability that allows us to really do some very detailed reviews.

Inventory Inquiry Transactional History

This is a skill that can be useful for anyone that may need to review inventory transaction data, and could be applicable to many different positions within the company. This class will show you how to read the screens, click to see additional data, and research the what, when, why, where, and who on all things inventory.

ISO, Flexible Allocation, Zero Pick and Locations Outline

This is an overview of how ISO, (Inventory Selection Optimizer), Flexible Allocation, and the Location Files.  They work together and separately to manage inventory, create efficient order picking, and store material in a uniform way. The goal after this class is to have an understanding of how these systems work stand alone and work together and help Louisville manage warehouse, inventory, and customers needs.